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More Services · Dubai

Teleconsultation

Plenty of questions do not need anyone to physically examine you — a rash you can show on camera, a result you want explained, a repeat prescription. A video consultation handles those in minutes instead of half a day.

Teleconsultation

What the visit includes

  • Video or phone consultation with a licensed doctor
  • Prescription issued digitally where appropriate
  • Interpretation of test results you already have
  • Escalation to a home visit if you need examining

Who this is for

  • Follow-ups, repeat prescriptions and result reviews
  • Minor issues where an examination adds nothing
  • A second opinion before committing to something

Not sure this is the right service? Leave your number and we will call — if something else fits better, we will say so.

Request a call back

Common questions

Teleconsultation — your questions

When is a video call not appropriate?

Chest pain, breathlessness, abdominal pain, a sick baby, or anything needing to be listened to or pressed on. In those cases we will convert you to a home visit rather than guess.

Tell us what you need. We will call you.

We do not publish a phone number — we call you instead. Leave your number and a coordinator will be in touch within minutes to arrange the visit.

Request a call back

Leave your number and a coordinator will call you back to arrange the visit — usually within 15 minutes during the day.

This form is not for emergencies. In a life-threatening emergency call 998.